Me and my family has been long time customers of bluegrass cellular before Verizon bought out bluegrass. We have the Samsung fold and the flip, had so many problems and we can't even get a different phone without paying them off, had to have insurance replace both them twice now and we still having issues with these phone, they ain't no count at all.
I certainly understand the frustration of having constant issues with a device, Beth75. The options for a different device can be pretty limited outside 30-days of purchase, and we're here to help. Please be on the lookout for a private note from us so we can better assist.
-Joseph
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