An Accepted Solution is available for this post.
Bill shows charge for phone and it was paid off yesterday
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good morning, my first bill shows a charge for my Galaxy note and I paid it in full yesterday. How do I get this taken care of?
2 Replies
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I suggest you look at your bill more closely and observe what the cycle dates say vs when you paid off the phone. A bill isn't going to reflect a sudden change if it already printed out.
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We're glad to answer billing questions around your paid-off device agreement. Let's collect additional information. If your device was paid off yesterday, that would not appear on a current bill as it takes 4 weeks or more to generate the next statement. What is the date for the first bill that you're viewing? -Rita K.