- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I bought my phone two days ago. Bixby does not work. It says checking network status. How do I fix it? How do I set up Bixby?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for meeting us in this forum for assistance. We understand your concern. Is data enabled on your device when you try this feature? Are you able to connect your device to the internet without connecting to Wi-Fi? Here is a link to help you with the set up, https://www.verizonwireless.com/support/knowledge-base-213215/. Let us know if you are able to use Bixby with your device.
JavierMD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!