Blacklisted IMEI on a sealed phone
Igorsel
Enthusiast - Level 1

I have just bought from a privat seller a brand new, sealed iPhone 14 Pro Max (Deep Purple - 256GB) - US Reseller Flex PolicyI can provide all details from my side to prove that I have bought it.

The phone was US Reseller Flex Policy and everything seemed good. I even contacted apple care and they told me it is clear and OK.  But when I contacted Apple for factory unlock I was informed that is was blacklisted by Verizon Wireless as Fraudulently Obtained (0026).  I am stuck with this an think that only Verizon can help me with this.  Could you please help me?
I have checked my imei on sickw.com and received a following reports:
IMEI: [Edited for Privacy]
Model Name: Apple iPhone 14 Pro Max (A2651)
Model Number: iPhone 14 Pro Max (A2651)
Manufacturer: Apple Inc
Blacklist Status: BLACKLISTED
General List Status: No
Blacklist Reason: Fraudulently Obtained (0026)
Blacklisted By: Verizon Wireless
Blacklisted Country: United States
Blacklisted On: 2023-03-24 09:15:46

Search Term:
IMEI2:
SERIAL:
IMEI:
Applied Activation Details: US Reseller Flex Policy
Applied Activation Policy Id: 4000
CSNCSN2E ID:
Initial Activation Policy Details: US Reseller Flex Policy
Initial Activation Policy Id: 4000
Last Unbrick Os Build: 20D47
Next Tether Policy Details: US Reseller Flex Policy
Next Tether Policy Id: 4000
Product Description: iPhone 14 Pro Max
Product Version: 16.3
Unlocked: False
First Activation Date: 2023-08-17T16:05:34Z
Wireless Mac Address: 28022EA972EE
Coverage End Date: 2024-08-17T06:59:59Z
Coverage Start Date: 2023-08-17T07:00:00Z
Days Remaining: 348
Labor Covered: True
Limited Warranty: True
Onsite Coverage: False
Part Covered: True
Personalized: False
Purchase Date: 2023-08-17T00:00:00Z
Registration Date: 2023-08-17T00:00:00Z
Warranty Status Code: LP
Warranty Status Description: Apple Limited Warranty
Config Code: 001WR6
Config Description: IPHONE 14 PRO MAX NAMM 256GB DEEP PURPLE
Loaner: False
Product Line: 300881
Sold To Name: BEST BUY
Purchase Country: United States
MDM Lock: OFF
iCloud Lock: ON
iCloud Status: CLEAN

How can it be blacklisted before purchase date? According with https://checkcoverage.apple.com/coverage it is all good and covered till August 16 2024. I even contacted them and ask them to check from their side, and they told that there is no issue with my phone.

Please help me with my issue and clear it or suggest what to do in my situation

Sincerely, Igor

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1 Solution
vzw_customer_support
Customer Service Rep

We're very sorry to hear that your phone is locked. We don't unlock devices purchased from third party companies not affiliated with Verizon. We recommend you reach out to the seller for help with unlocking the device.

~Jesse

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1 Reply
vzw_customer_support
Customer Service Rep

We're very sorry to hear that your phone is locked. We don't unlock devices purchased from third party companies not affiliated with Verizon. We recommend you reach out to the seller for help with unlocking the device.

~Jesse

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