In this state you don't sell someone a 4G LTE phone, tell them they live in a good reception area, then don't provide the service. It is against consumer protection laws. The wonderfull 1 bar 3G I have disconnects from the web every 2-3 minutes.
You do realize that Verizon is ROLLING out 4G as in they are not done yet. Not that you have a case anyways but all Verizon has to pint out is that they are not done rolling out 4G yet. Once again your AG is a person of questionable intelligence.
The TL:DR version of this says you waste more money trying to clear up your credit history after this is all said and done, than you would if you just stuck out the remaining portion of your contract, and switched then. And that's assuming you win your case against Verizon.
Bottom line, no where does it say a 4G phone is guaranteed to provide 4G service (as dumb as it sounds, but it's true). You need to look closer at what "service" means in your contact, because that's the only thing the courts will look at.
Not sure if you moved into this area long after you signed with Verizon, but don't new contracts have 30 days to test the phone/service?
You're AG is a dolt. Enjoy the bad credit rating if you do not pay your bill. Good luck getting service from another carrier when they find out you do not pay your bill.
Well, opinions differ on whether she (Martha Coakley, the MA AG) is a dolt or not, but the OP spoke to the AG's Office. dcmed1 might have spoken to an intern, their top lawyer, or somewhere in between. But it will be interesting to see if the AG Office really follows through (as an MA tax payer, I think they have better things to do, but who knows). I'm sure a lot of smaller companies would back down if threatened by the AG but I doubt VZ will. Their legal team used to be headed by a former US AG (William Barr), so state AGs don't scare them! But Coakley has recently won several cases against Verizon, including underpayment of MA unemployment tax (paid $320K) and overcharging some communities ($800K) so she might want to continue the fight.
They lied and told me I would get 4G in the store, that my friend is decepetive sales practices, and against the law here.
Can you get 4G outside? Inside coverage is not guaranteed. Also Verizon is not finished with their 700 MHz 4G roll-out and won't be until mid year. So any case you had just went out the window.