Can I reject a system update?
muneka240
Enthusiast - Level 1

Does anyone know how to reject a system update?  I keep getting the notification to install but I don't want to.  Does anyone know how to refuse the update and no longer get the notification?

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lukevinyl
Specialist - Level 2

I don't believe there is a way, just have to dismiss and ignore it...

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6 Replies
vzw_customer_support
Customer Service Rep

MUNEKA240,

I understand how some notifications can become annoying. Let's get this figured out. What's your device make and model?

CoreyM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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muneka240
Enthusiast - Level 1

I have a Galaxy Note4 which works perfectly. I don't wish to do any system updates because I feel the updates will negatively effect my phone.

vzw_customer_support
Customer Service Rep

MUNEKA240,

We want your device to be customized to your liking. We do not have the information that'll allow you to disable the software update notification without the notification reappearing. I understand the hesitation with performing the update when your device is working perfectly fine. This software update provides the latest Android security patches, fixes an email issue and updates the Amazon Shopping app. To alleviate this notification, I recommend that you perform the update and if you have any additional concerns, we can address them at your earliest convenience. How does that sound?

CoreyM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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ACE2056
Enthusiast - Level 1

Don't want the updates

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kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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lukevinyl
Specialist - Level 2

I don't believe there is a way, just have to dismiss and ignore it...

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