Can I restore my deleted call history?
kd23
Newbie

I mistakenly deleted my call  history. Is there a way to restore it?

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vzw_customer_support
Customer Service Rep

kd23, we can understand how important your call history is. We will provide you with options regarding the deleted history. Although we do not have a way for you to retrieve the deleted log, you can still view your call details online. Follow the link for instructions: http://vz.to/2kcz4v3

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Ann154
Community Leader
Community Leader

Nope. Not unless you have call log backup application of which there is at least one of those in the Play Store.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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SuzyQ
Community Leader
Community Leader

You can still see your call history online - log in, View bill, call details.  It will give you dates, times and numbers called or received.

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vzw_customer_support
Customer Service Rep

kd23, we can understand how important your call history is. We will provide you with options regarding the deleted history. Although we do not have a way for you to retrieve the deleted log, you can still view your call details online. Follow the link for instructions: http://vz.to/2kcz4v3

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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bearone21
Legend

available for the current month at verizon wireless.

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tikibar1
Community Leader
Community Leader

Call history is available for the past 18 months by viewing past bills.

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6085720756
Newbie

I have an essential phone 

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vzw_customer_support
Customer Service Rep

That's a great question. Though there is no way to restore the deleted call history to the device, you can always view your call logs on My Verizon. Check out this link for instructions (see #8): http://spr.ly/6600E59I4. BreannaH_VZW

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