Can I return my Galaxy Nexus under the 1 year warranty?

[comradecasey]

My Galaxy Nexus, for some strange reason, likes to say it is charging even when it is off the charger. I have no idea what is wrong with it, and resetting it didn't fix it. I hear there is a 1 year warranty on this phone, so how do I go about exchanging this for a different phone?

[NuDroidUsrr]

comradecasey wrote:

My Galaxy Nexus, for some strange reason, likes to say it is charging even when it is off the charger. I have no idea what is wrong with it, and resetting it didn't fix it. I hear there is a 1 year warranty on this phone, so how do I go about exchanging this for a different phone?

You need to work with Verizon to verify there is a problem, and if they deem that there is, they can order you a CLN replacement phone. (Certified Like New)

[AZSALUKI]

you will get another galaxy nexus though. they issue the same model when they do a warranty replacement.

[notarep]

Its always better to contact samsung since they make the phone.