Can't Access Digital Secure
Rmarie65
Enthusiast - Level 1

I received four email notifications that my info was on the dark web. However, when I went to review the information on Digital Secure, the app won't open and it just says "Something isn't right. Try again later."   

Anyone else have this issue?  

2 Replies
vzw_customer_support
Customer Service Rep

Hello, being on top of your service is vital, especially if you are managing your cybersecurity. We are here to offer the support you need.

 

For more info on the Digital Secure feature, check out our FAQs: https://www.verizon.com/support/digital-secure-faqs/.

 

We sent you a Private Note. Please review at your earliest convenience.

~Gilbert

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vzw_customer_support
Customer Service Rep

We are here and ready to assist should you still need help. If you prefer, there are other support channels we have based on what best fits your needs.  We look forward to assisting you.  https://www.verizon.com/support/contact-us/#mobile

-Deb

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