Can't Make Toll Free Calls
ErinMcGarry
Newbie

Help! I can't make any toll free calls from my cell, including trying to call Verizon for help.  I have a Samsung S21 Ultra 5G.  

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Re: Can't Make Toll Free Calls
vzw_customer_support
Customer Service Rep

As a valued customer, your account and device concerns are our concerns too.

 

We're sorry to hear that you're unable to make toll-free calls from your mobile phone. May I ask are you experiencing issues placing toll-free calls while in the US or while outside the US?

 

Please try rebooting your device too.

 

 

-Robert C.

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