Overnight the phone quit going to voice mail when I press *86. Please help.
Having access to your phone's voicemail feature is essential. We apologize for your inconvenience and we'd like to help get this resolved. Have there been any recent changes to your phone? (e.g., software update, new apps downloaded, etc.,) What's the make/model of your phone? Have you tried rebooting it? - RobertC_VZW
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