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Can't connect to Internet on Facinate?
Killabob
Member

Woke up and my Samsung Facinate will not connect. Keeps saying check network settings. 

 

Any help? Tips? 

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Re: Can't connect to Internet on Facinate?
wardcst24
Novice

You may try restarting Phone

Next you could try activating an old phone for about 10 minutes than reactivate the fascinate

If this doesn't work  Verizon either has problems with the 3G or you need a new phone

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Re: Can't connect to Internet on Facinate?
nickjr
Novice

wardcst24 wrote:

You may try restarting Phone

Next you could try activating an old phone for about 10 minutes than reactivate the fascinate

If this doesn't work  Verizon either has problems with the 3G or you need a new phone


Good information, you can also call *228 and press 1 and then reboot and press 2
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Re: Can't connect to Internet on Facinate?
Not applicable

Thanks for all the great advice!  One other step I would take would be to put the phone in airplane mode.

Press the Menu button>Press Settings>Press Wireless and Networks>Press on Airplane mode (leave checked in green for 5 seconds)>Uncheck Airplane mode.  Try to connect to the browser.

 

Please repost if you still have issues.

 

Thank you.

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Re: Can't connect to Internet on Facinate?
Not applicable

Killabob, I think everyone gave great suggestions and you should try some of these steps. One other thing I want to point out is that with the last software update on the Fascinate, there was a setting added to turn mobile data on/off. If you drag down your notification panel at the top of the screen, please make sure Mobile Data is on and green. If that is already on, then try some of these other steps. You can also turn that setting off, then on to see if that resolves your issue. You should see a 3G icon at the top of your phone. Let us know if you need further assistance. 

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