Can't download phonebook to vehicle.
Suezque
Enthusiast - Level 2

I got my S5 on 10/23 and have tried several times to download my phonebook to the vehicle, Mazda CX-5.  I previously had a Galaxy III and it loaded with no problems.  If I select "all contacts" it comes back phonebook not found.  If I selet "single contacts" it will run for a few minutes then cancel.  (Now on the screen it does say, check your phone you may have to do something."  I didn't see any prompt on the phone.)  I unpaired and paired 3 times with same results.  I am very frustrated.  I went to the Samsung rep in Best Buy and he did not have any tips.  Any tips would be greatly appreciated.

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1 Solution
Suezque
Enthusiast - Level 2

The Verizon store fixed the problem.  I feel so stupid.  She unpaired the blue tooth in my SUV and RESET TO DEFAULTS!!  DAH, the one thing I did not do when I unpaired 4 times.  She paired the phone and SUV again and the phone book downloaded.  Bearone21 thank you for your interest.

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bearone21
Legend

when the phone is paired to the vehicle, the contact list should show.

can you receive a text or phone call??.

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Suezque
Enthusiast - Level 2

I can answer phone & get & receive calls. Had trouble with SD card. If I format card & start over do you think that may help? 

Sent from my Verizon Wireless 4G LTE smartphone

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Suezque
Enthusiast - Level 2

I removed the SD card and tried it and still error messages.  I will try it again tomorrow.  I removed the SD card, formatted it and reloaded, removed the battery.  I'll see if that helps.  ANYONE got a clue why my Bluetooth can't find the phone book on the phone?  It's crazy that the speed dials are loaded in my vehicle.  I can't use it because there is no phone book. Frustrated.

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Suezque
Enthusiast - Level 2

The Verizon store fixed the problem.  I feel so stupid.  She unpaired the blue tooth in my SUV and RESET TO DEFAULTS!!  DAH, the one thing I did not do when I unpaired 4 times.  She paired the phone and SUV again and the phone book downloaded.  Bearone21 thank you for your interest.

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