Can't receive or make calls on mobile
mobile-user
Newbie

Can't receive or make calls or text messages on mobile phone. Similar issue on another phone. Tried calling Verizon and internet. Is this a larger issue?

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3 Replies
vzw_customer_support
Customer Service Rep

Hi! Thank you for reaching out to us! Outages are totally unpredictable and usually don't depend on us. As soon as we get a report, we work hard to have the service back as soon as possible. I do apologize for the inconvenience and appreciate your understanding on this matter. I fit's not an outage, you can troubleshoot your device using the link below.

https://www.verizon.com/support/devices/

 

>Ulises

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mobile-user
Newbie

Attempted to troubleshoot with your automated system. Internet system was down. Happening across phones.

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vzw_customer_support
Customer Service Rep

Have you tried the troubleshooting?

*Harley

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