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Can't send pictures via sms or mms!
bigdaddydave
Member

Does anyone know why I am not able to send pictures via sms/mms on my new Galaxy Nexus?

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Re: Can't send pictures via sms or mms!
curtterp
Sr. Member

bigdaddydave wrote:

Does anyone know why I am not able to send pictures via sms/mms on my new Galaxy Nexus?

What is the error you are getting when you try to send a picture?

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Re: Can't send pictures via sms or mms!
bigdaddydave
Member

I don't receive an error message it just says it failed

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Re: Can't send pictures via sms or mms!
curtterp
Sr. Member

Are you able to send a plain message to the account in question?

Is the phone your trying to send a picture on the Verizon Network or a different phone network?

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Re: Can't send pictures via sms or mms!
bigdaddydave
Member

Yes I can send regular text, its on Verizon. Does it matter if I'm on Wi-Fi

or not?

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Re: Can't send pictures via sms or mms!
curtterp
Sr. Member

bigdaddydave wrote:

Yes I can send regular text, its on Verizon. Does it matter if I'm on Wi-Fi

or not?

It might. Try sending the same picture to the same phone number through the Verizon Network. It should say something about the picture being too big and need to resize it before sending. I am not sure if that resizing is happening while on WiFi or not.

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Re: Can't send pictures via sms or mms!
bigdaddydave
Member

Tried sending without wifi no luck. Could it be a 3g problem?

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Re: Can't send pictures via sms or mms!
curtterp
Sr. Member

bigdaddydave wrote:

Tried sending without wifi no luck. Could it be a 3g problem?

I am not sure at this point. You might want to call Verizon Customer Service and see if there is something going on with either your account, or the other persons account.

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Re: Can't send pictures via sms or mms!
AnthonyTa_VZW
Verizon Employee

Hello bigdaddydave,

I know it must be aggravating not being able to send MMS (picture) messages.  I would like to assist you with resolving the issue.

First, thanks to curtterp for the great feedback & suggestions.

If you're still unable to send MMS messages, please reach out to me directly so I can further investigate.

Thanks,

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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Re: Can't send pictures via sms or mms!
larry27
Member

I had the same problem and fixed it by going into:

settings, wireless & networks "more", mobile networks, then you need to "enable" data access over Mobile networks

It will then have a check mark on "data enabled"

After I did that I immediately was able to send and receive MMS.

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