Can the S7 battery be replaced and if so will it void the Asurion insurance?
jrh4054
Specialist - Level 3

My two-year old S7 is using battery at an alarming rate.  Is the battery replaceable?  If it is replaced, will that affect the insurance I have on the phone?

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jrh4054
Specialist - Level 3

What is telling about Android OS, Android System, and Cell Standby being primary battery users?

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vzw_customer_support
Customer Service Rep

Jrh4054, we want to ensure that we're addressing your concerns and providing you with accurate information. Have you had an opportunity to access the website link my team member sent to you? (https://www.verizonwireless.com/support/android-nougat-os/) Software updates are intended to enhance the performance of any device, not cause its users to be inconvenienced. Ensuring that your phone's battery is performing at its maximum is vitally important. We're here to assist you in any way we can.  - RobertC_VZW


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