Re: Can the S7 battery be replaced and if so will it void the Asurion insurance?
jrh4054
Specialist - Level 3

My concern is not what Nougat can do for my phone, it's what it might to TO my phone.  It's the TO that stopped me from doing the update.

Re: Can the S7 battery be replaced and if so will it void the Asurion insurance?
vzw_customer_support
Customer Service Rep

JRH4054, we know that updates can certainly create some concern. In this case, as you are worried about that battery, this particular update does provide that enhancement. Please complete the update and let us know how that battery is now holding.

LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Can the S7 battery be replaced and if so will it void the Asurion insurance?
vzw_customer_support
Customer Service Rep

Jrh4054, we want to ensure that we're addressing your concerns and providing you with accurate information. Have you had an opportunity to access the website link my team member sent to you? (https://www.verizonwireless.com/support/android-nougat-os/) Software updates are intended to enhance the performance of any device, not cause its users to be inconvenienced. Ensuring that your phone's battery is performing at its maximum is vitally important. We're here to assist you in any way we can.  - RobertC_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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