Can we get any details on 4.0.4 Update for the Galaxy Nexus

[lights]

if you can't see the new page, clear your browser cache.  I was seeing old ICL53F info page, cleared my cache and now I see a new MUCH MORE EXCITING page.

[MikeInATL]

You are correct, lights!  Thanks for that helpful tip!  Hopefully well have phones that work correctly soon.

[chadbordes]

Again, I will believe this when i see it.

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Sincerely,

Chad Bordes |

On Tue, May 29, 2012 at 5:02 PM, nexus_truth

[nexus_truth]

I am suppose to talk with a Verizon Gnex specialist in the morning and will post any details I find out here.

[CustomerVZ]

I've had my Nexus over a month and it uses all battery power searching for a signal. When I try to make a phone call, I get the message " Mobile Network Not Available." It will not send text messages. The signal drops in and out. The phone gets HOT in my purse trying to find a signal. I was told by a Verizon employee who called "SUPPORT" that the upgrade would be sent sometime in the month of MAY. Today is the last day of May. I am still waiting. This is beyond frustrating.

[bstealthy]

>Edited to comply with VZW ToS< The information I have at this point says that this 4.0.4 update that will roll out to us is the EXACT same update that was released +/- a month ago.  EXACT.  md5 sums match up and everything. 

With that said I can give you some information.  This update does alleviate a lot of issues.  Should really help with data drops and fluidity of the OS.  It should give a significant boost in battery life, your mileage may vary.  Should also help with random lockups and reboots.  That's the good news.

The bad news is that the new radios that are rolling out with this update DO NOT solve dropped calls, audio screeching, popping, crackling, squelching and microphone cut out issues.  Which to me, is the biggest deal of them all.

I do not work for verizon wireless which is even more sad that I have to pass this information on instead of the company supplying the service.

Message was edited by: Verizon Moderator

[Rob_Hol]

I filled a complaint with the BBB. I don't know how much good that will do, but that is the only practical weapon that I have against Verizon so I used it. I would get out of my contract, but I will have to pay the ridiculous cancellation fee and I am not doing that.

I don't know about y'all, but I plan to purchase the next Google flagship Nexus device directly from Google and take my business to T-Mobile when my contract is up. At first I thought about my unlimited data plan, but since Verizon is ending that, this actually is another motivator for me. Also, I only use about 2.5gigs of data per cycle. T-Mobile's coverage is pretty good in my area. Once I buy the device straight from Google, I can have true satisfaction (from a phone viewpoint) knowing that Google will push their updates and I will get them without waiting too long. I think that Verizon is a trip and deceiving to be quite honest. They waited too long to push this update and left everyone that purchased a Verizon Galaxy Nexus up in air about software updates. They stated last year that they were pushing an update to correct the "non-signal problem", but it is May 2012 and still no update on my phone.

[no786]

i am seriously considering canceling all my lines and moving carriers over this failure and the failure to do anything about it in a timely matter.

the whole point in me getting this phone has been defeated by someone.
seeing that google put the update out long ago and i can't see samsung holding software up i have no choice but to blame verizon, which i do believe to be the culprit.

i also believe they were responsible for the botched release of the phone and for the removal of google wallet but that is for another discussion.

i have been a customer for over ten years and every time i upgrade i think to myself "should i switch".
this past upgrade i talked myself into staying because of this device along with my granfathered unlimited data plan kept me here but due to the failure in both i think i will be calling it quits in the near future with verizon and moving on to another company that i can get a pure nexus and support from the software developer.

it's unfortunate but i think verizon will (as they should) be losing a bunch of long term customers over this one..

[shagg]

Sideload the upgrade. It was released a month ago. Stop yer whining.  Gnex toolkit 6.1 and IMM76K. You sound like a 4 year old. waa waa waa.

[CustomerVZ]

How do you "sideload the upgrade"?