Can you uninstall lollipop 5.0 and go back to 4.4.4 kitkat?

[angelinaOO7]

I'm living in a nightmare with my s5. It was working perfectly before I did the update! I have had to charge it 4 times, 4 TIMES, today. My phone would last all day, now...not so much. My camera is lagging and won't snap pictures until its too late and I've missed the shot! I'm beyond frustrated. I don't want to go thru the hassle of a factory reset, most of the reviews from other forums say it doesn't work anyway.

So I just want to know if I can undo it?

See my original post here to capture my nightmare fully: Re: s5 lollipop update and draining the battery and slowing my phone down?

[Phantom56]

How do I shut down the camera app?  and..... What will cause it to restart..?

[fitzix]

Verizon really needs to give us a way to revert updates like this.  This is a major problem and is affecting a large number of people.

[Ann154]

Verizon Wireless doesn't write the code. Samsung does it and they are the ones preventing any methods of reverting the OS, official or not.

[bearone21]

doing a master reset should take to back to pre-5.0/lollipop.

[Ann154]

bearone21 wrote:

doing a master reset should take to back to pre-5.0/lollipop.

No, it won't.

[bearone21]

i was given that info by someone at cust serv, thanks.

[Ann154]

Then they were uninformed which isn't surprising. Factory resetting always restores to the latest version of the OS. In this case, Lollipop would be the OS installed after the reset.

[bearone21]

that & a few other bogus comments/claims from cs reps have me losing faith in calling anymore.

[B33]

I some what wonder if there job is to sell more than assist more, I've called in the past to ask a Question a not so Difficult one and the CS couldn't get what I was asking it was Later answered on here.. but what gets me more than anything is when they ask can I assist with anything else or would you be interested in an accessory.. for my phone.!  my answer to both doing it calmly as I can is no thank you.. 

[bearone21]

I'm finding that many of the tech coach folks, who are supposed to be a cut above the regular cs reps, are worthless too.

[B33]

Maybe we should Take over and Get paid the big cahoonas's for our assistance

[stef7]

In general the best / most actionable information is provided by peers here. Newcomers may expect otherwise.

We should be able to nominate each other for things like, ahem, phones of our choice (heavily discounted of course), or say a month's free service. Peer to peer voting. The current points program is pretty lame to me. Accessories? No thanks. Really!

I do not think the support reps are paid "the big bucks". I'm thinking they just generally get hammered by people that are dissatisfied. Imagine, if you worked at your job and all that you get were problems by people that are unhappy, and very few / seldomly offered kudos.

For these forums, a few real experts from the OEM (should come with the contract to sell their devices) or the Carrier would be really welcome, but I think highly unlikely we'd see it. You never know though.

[GalaxyClass]

I agree, In general the best / most actionable information is provided by peers here.         

[jrh4054]

That reply is an example of how uniformed the VZW CS people are.  Their replies often sound scripted as if they say the same things to all callers having similar problems.  It amazes me how some of them are so ignorant of even the most basic cell concepts.

[GalaxyClass]

bearone ,the coding is set to always advance to the higher level OS, to go back to 4.4.4 you would need to use Odin and re-flash the ROM chip.

[bearone21]

thanks

[Cybergoobr]

I experienced the same issues of major battery drain. It was improved slightly after updating some apps.  But the single best improvement came after I performed a cache wipe and clean install using Samsung Kies app from my PC. It backed everything up for me, just in case. After the wipe and reinstall of Lollipop, I did NOT perform a full phone restore. Instead, I let google restore all my contacts and mail. Then I re-installed all the apps I wanted to keep from the google play store. Then used Kies to restore only critical setting like network, sms messages, photos and music. I now have a perfectly smooth running S5 again and better battery life then Kit Kat!!   I'll admit it was a little painful but it only took a half a day and I have learned a lot about Lollipop. It was well worth it.

[narntek]

Unfortunately once you're on a new update, you cannot go back. It usually takes around a weeks time for the phone to be accustomed to it's new SW update & to run perfectly with that update. Make sure all apps are "killed" by pressing in on the bottom menu button and swiping away any running apps.

[free_popcorn]

I really hope Verizon forgets to update the Note 4 with 5.0

[narntek]

once they do update it, new revisions come out. Everyone seemed to complain when IOS8 came, now it seems everyone loves it.

[free_popcorn]

True, most people initially hate change and there seems to be improvement(s) after a few days of use and/or a factory reset but I am very satisfied with the Note 4 as is, and the gf was satisfied with s5 as it once was...just blows having to experience potential sub-par performance for an x amount of time in order to obtain an updated OS that doesn't seem to offer much more than KK/4.4. I just know I will be very hesitant to update and hope my apps will continue to behave correctly lacking the 5.0 OS