Cannot send gifs from inside Message+ app
Enthusiast - Level 1

Error message from Message+

When selecting a gif from inside the app, I receive this error message:

"Message size limit
Sorry, you cannot add this image
to your message."

S23 Ultra 

Samsung keyboard

Message+ and phone are app up-to-date

Happens with any connection type - wifi or data.

Happens with all gifs, but I can send photos and videos. 

Does Verizon have a size limit on gifs that is set too low? Are there Tenor or Giphy specific settings?

1 Reply
Customer Service Rep

Thank you for reaching out to us. Have you tried to delete the application or clear cache? In the past GIFs were not an option, but that has been modified.