Cant receive verification codes
Enthusiast - Level 1

I recently bought a second line using the "my numbers" app and I'm not able to receive any kind of verification codes. I can on my main phone number but not this one. Why am I not able to receive any kind of verification codes or calls? I can receive/send normal text and calls, just not the verification codes

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Re: Cant receive verification codes
Customer Service Rep

I know the importance of being able to receive your verification codes to your device, and I can certainly try to assist you. I am not certain if the MyNumbers themselve are able to receive them, but we can try some troubleshooting to see if we are able to get them to go through. Please send us a Private Note, so we may be able to assist.