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Charging Issues
LoSiento
Member

I'm on my third Samsung Galaxy and every single one has had charging issues. I got a brand new one in the mail last week and I just plugged it in and it won't charge. The previous one would periodically have the charging symbol come on when it wasn't charging. All three have had issues with chargers. I don't think this could just be me since all three of my phones Galaxys have had this problem. Any ideas?

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Re: Charging Issues
vzw_customer_support
Customer Support

Hello LoSiento
I hate to hear your having the same problem with 3 different devices. I want you to love your Nexus! Let's get this fixed! Was this last device replaced under the manufacturers warranty? Is the battery swollen or discolored? Have you tried a different charger? Please power the device in safe mode and retest. Here's how: http://bit.ly/T7z0aW

Please let me know if this helps, if not I will be sure to further troubleshoot with you.

Thank you

JoeL_VZW
Please follow us on twitter @vzwsupport

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