Contacts
togabill
Newbie

My contacts went from names to phone numbers. I can't fix. Any help please.

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Klue
Master - Level 1

If your contacts are backed up to your google account, try this to get the names back,  Go to Settings>Apps, tap Menu>Show System aps, select Contacts Storage, then Clear Cache/Clear Data. Then open Contacts again and give it a few seconds to re-sync with your Google account

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vzw_customer_support
Customer Service Rep

togabill, 

You're in the right place for help. We're stepping in to fix this. Which make and model phone do you  have? What steps did you previously take to save the contacts on your phone? Are you backing up your device at iCloud or Verizon Cloud? Click the link below for more information regarding Verizon Cloud: 

 

https://www.verizonwireless.com/support/verizon-cloud-faqs/

 

 

LasinaJ_VZW

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