I got the notification that there was an update. It downloaded rebooted and then restarted. When it came back up it said IP_Previous_Update_Failed. Any idea on how to fix this to get the update?
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Well I took it into my local store today. After 40min and 2 phone calls to tech support by the counter rep they are overnighting me a new phone, heres to hoping this one takes the update.
The instructions on the DL09 update PDF state, "If the update fails, please contact Verizon Wireless Customer Care at (800) 922-0204."
Tried updating my fascinate this morning as well. Same error. But noticed I could not recv text messages. Called the number, the gal had me try the update again. Same problems. She had me turn off Wy-fi...then try the update again. Same problem. She said they were sending me a new phone..... The error would pop up once it started the media sync...