December Update?
JaxHimes
Enthusiast - Level 2

So any word on the December update? Thing has been pushed out by Samsung so it would stand to reason verizon is messing this one up.

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9 Replies
bearone21
Legend

it'll get there, when it gets there unless the phone's too old.....maybe samsung took off the week of christmas.

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vzw_customer_support
Customer Service Rep

We want to make sure your concerns are addressed, and your questions answered. Which Samsung update are you referring to? Have you contacted Samsung support directly, to see if they have any available information?

 

MatthewI_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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bearone21
Legend

december update is the subject line.

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stargazer72460
Specialist - Level 1

The Note 8 got its December Update on the 12th of December, the S9 and S9+ got the December Update on the 14th of December. So what happened to the December Update for the Note 9?

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JaxHimes
Enthusiast - Level 2

Pretty much my question. Samsung confirmed that its out. Don't think it's just verizon having troubles either as the other carriers are behind as well.

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tracyb_vzw
Verizon Employee

It's always important to have the latest update, stargazer72460. I'm here to help. While we don't have the specific availability dates for software updates, tikibar1 provided a helpful link with information about software updates. I hope this is beneficial.

TracyB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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stargazer72460
Specialist - Level 1

I got the update yesterday (1/4/2019).

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tikibar1
Community Leader
Community Leader

Whenever it's released it'll be posted here:

Verizon Wireless

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bearone21
Legend

maybe life can go on now for the note9 crew.

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