Delay when I can answer a call
Enthusiast - Level 2

I believe this happened after the Oreo update.  Often, when I get a call, I'll hear the ringtone, but there's a significant delay when the screen/widget is presented that I can actually answer the call.  I'm guessing this isn't working as it should.  Has anyone else run into this and found a solution? 

Thank you for any help!


Re: Delay when I can answer a call
Customer Service Rep

Hello psudrumjas, having your calls working correctly is crucial, especially when it comes to contacting your friends and family. No worries, we are here to help. Please elaborate, what exactly happens when you receive a call? What other issues have you encountered? When did the issue start? Where does the problem normally occur? Have you noticed any other problems? Which steps have you attempted to resolve the delay? What is the make and model of your device?


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