Digital Secure

[caddysue]

Please stop flagging my digital Secure,  asking me to sign in and then I see,  Digital Secure has been removed from my plan!  Please,  please,  please get your poop in a  group . I see the check,  next to Digital Secure,  log in and it says "ineligible" , therefore no one comes on the line, except the words  "Ineligible ".  Why not? 208-***-****

Please get your plans straight and start being Verizon again!!!

[vzw_customer_support]

Oh, no! We are truly sorry to see you in this service dilemma. Our goal is to help with your Digital Secure.

What leads you to believe the feature has been removed? What recent changes have you made? Aside from the Digital Secure, any other problems?

~Gilbert

[caddysue]

I already replied.  You figure out what happened.   Verizon famous for blank screens 

[vzw_customer_support]

Hi caddysue. We are here to look further into Digital Secure. We know there have been a few changes recently and would like to work with you to make sure noting negative has impacted you and your DS App. Please reply to the private message being sent to continue this investigation.

-Deb