I have been trying to enroll in Disney Bundle and Discovery+ Apps with no success. I have been waiting for over a month for Verizon IT to resolve with no luck. Anyone else having this issue and what did you have to do to get it fixed?
@kenyon3 ,
It's great to know that you are interested in the Disney Bundle and Discovery+ subscriptions that are part of several of our data plans. To best assist you though, we would need to know a lot more about this. Are you signed into My Verizon as the Account Owner or an Account Manager? Are you using My Verizon or the app itself (Disney+, Discovery+, etc) to enroll? -Russell
I have been trying to sign up for over a month and no one will call me back or work with me to resolve. I assume I am the account owner since I use my phone line to log in. When I check to see who is an account manager, I get an error message(
Oops! something went wrong.
We are experiencing some issues. Please try again later.)
They only thing that has changed over the last 2 weeks is the option to sign up for the Disney bundle has been removed from my account. I have tried to use the app and lap top to sign up and everthing fails
I have the same issue and have not got any resolution. it would be so much easier if a rep could just add the feature. this is not service
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