Disney bundle issue
Enthusiast - Level 1

Worst customer service ever, they are ready to take your money but when it comes to provide service you get bots from Verizon. I been trying to activate hulu since last week after upgrading the line for Play more and so far no success. I have wasted my Sunday afternoon on the chat with Verizon and no result. I am extremely frustrated, this is not the service they should give as most expensive wireless carrier. We pay more so we should get the best customer service.



Labels (1)
Re: Disney bundle issue
Specialist - Level 3


Don't blame the CS when it's Verizon's marketing team and Hulu that has this dysfunctional relationship with each other. When I was an agent, it was always Hulu of the bundle deal that always had problems. The people you talk to are for Verizon billing and tech, not Hulu problems.