Dropped Calls Samsung S22+
thapashionate1

I am beyond frustrated with the dropped calls. I have spoken to several tech coaches, upgraded my phone from an S10+ to S22+, and got a brand new SIM card without resolution. The calls drop randomly despite having a signal booster in the house and plugged directly in to my router.  I try to call my family or friends and the call ends before it starts or we talk for 5-8 minutes and the call drops. I don't have any issues with other devices in my home including tablets and televisions connecting to or streaming content via WIFI . If I make a Google Duo call, I have no problems and it drains my battery. This has been happening for at least two months and I am over it, so we either we find a solution or I need to find a new cell phone provider.

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Re: Dropped Calls Samsung S22+
vzw_customer_support
Customer Service Rep
We are invested in the satisfaction of all of our customers. Please follow and DM us for assistance today. We are always available and happy to help.
 

*Carl

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Re: Dropped Calls Samsung S22+
thapashionate1

I sent a private message. I hope we come to a resolution.

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Re: Dropped Calls Samsung S22+
vzw_customer_support
Customer Service Rep

Thank you for sending a private message. We will respond to you there.

*Harley

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