Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I was downloading the Samsung Kies app and then my phone went into Emergency call only mode. I have tried power down, take the battery out, reboot and recover mode and it comes back to the same, emergency call only mode. What do I do?
Is this a message in the notification line or something else?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
kandys, Were you able to completely download Samsung Kies? I'm wondering if that app can affect the call function on your Nexus. Did you ever set up a password on the Nexus?
I would recommend taking the device to a store to have the SIM replaced if it is still stuck in emergency call mode. Please let me know the end result.
Tamara H.
Follow us on Twitter @VZWSupport
@TameraH_VZW
I had the emergency call mode once recently myself on my Nexus. I was able to exit it easily. I was hoping the OP would reply back with more information to see if it was a similar experience.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
kandys wrote:
I was downloading the Samsung Kies app and then my phone went into Emergency call only mode. I have tried power down, take the battery out, reboot and recover mode and it comes back to the same, emergency call only mode. What do I do?
I also had this problem recently and did search on Google and found this very nice guide to handle a no service or emergency calls only issue. Hope this will help you too or other people who will have the same problem. Here is the link for that.
http://www.phoneforum.com/forums/general-phone-forum/4663.htm#post9128