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Encryption
ChardRF
Member

I recently encrypted my phone to make it more secure.  One thing i was not aware of is the face recognition will not work now that the phone is encrypted.  Do I have any options for decryptions or factory reset?  Or is it new SIM time?

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Re: Encryption
Ann154
Expert
Expert

Can you change the security from facial recognition to a pin password?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Encryption
jtown
Novice

A factory reset should do it (erasing all data from the phone, of course).  However, the facial recognition feature this phone provides very poor security.  It's a neat gimmick but it's not ready for prime time.  IMHO, you're much safer not using facial recognition so you may as well just leave the encryption as-is.

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