Erased Phone

[Gennaro]

After almost 2 hours on the phone with customer support. The only thing I was able to do after following instructions, was to delete entire phone. Representative just kept repeating how sorry he was and he would contact me today, which never happened. It is near impossible to email customer service.

[vzw_customer_support]

Luckily you are able to reach us via social media. How can we help out? Can you tell us what is going on with your device?*Heaven