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Re: Factory Reset and *228 DO NOT HELP. Period
jthymian
Newbie
‎06-27-2011 06:06 PM
 
 

06-22-201102:17 PM

Hi randallg,

 

I completely understand your frustration and want you to have an operable device.  We are aware the issues after completing the software update.  I'm sorry those troubleshooting steps did not alleviate the problem.  Your patience is greatly appreciated as we await a resolution from Samsung.

 

 

 

Thank you for your involvement in our community forums,

AyaniB_VZW
Follow us on Twitter @VZWSupport
 
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AyaniB
 
Just because you post a "canned" response doesn't solve the issue as you claim on the thread. This problem is not solved, so it shouldn't have it listed as so. Your response in this matter is insulting to anyone who reads this looking for a fix!
 
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Re: Factory Reset and *228 DO NOT HELP. Period
wardcst24
Contributor - Level 2
‎06-29-2011 12:24 PM
 
 

 

AyaniB
 
Just because you post a "canned" response doesn't solve the issue as you claim on the thread. This problem is not solved, so it shouldn't have it listed as so. Your response in this matter is insulting to anyone who reads this looking for a fix!
 

 

I could not agree more

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Re: Factory Reset and *228 DO NOT HELP. Period
wardcst24
Contributor - Level 2
‎07-01-2011 02:39 AM
 

AyaniB_VZW wrote:

Hi randallg,

 

I completely understand your frustration and want you to have an operable device. We are aware the issues after completing the software update. I'm sorry those troubleshooting steps did not alleviate the problem. Your patience is greatly appreciated as we await a resolution from Samsung.

 

 

 

Thank you for your involvement in our community forums,


await a resolution from Samsung

 

If the key word is await how is this solved I have been AWAIT for 2 months and it is not fixed

 

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Re: Factory Reset and *228 DO NOT HELP. Period
wardcst24
Contributor - Level 2
‎07-01-2011 11:01 AM
AyaniB_VZW wrote:

Hi randallg,

 

I completely understand your frustration and want you to have an operable device.  We are aware the issues after completing the software update.  I'm sorry those troubleshooting steps did not alleviate the problem.  Your patience is greatly appreciated as we await a resolution from Samsung.

 

 

 

Thank you for your involvement in our community forums, 


It is Very hard to be Patient when your Phone does not function as a Phone

I have read this Solution over and over and Can not see the Solution

Solution means (Solved or Fixed) this is neither

 

Do you realize that marking a post solved when it is not not only Insults us

But it also Creates more traffic on that post Because People are having that same problem and surely want to know the Solution

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