Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Fascinate idle help
robbie8705
Member

If my Screen goes to Idle or I lock it and the goes dark I cannot get it to come back on without taking the battery out of my phone does anyone know what I am doing wrong or do I need to take the phone back?

Tags (2)
0 Likes
Re: Fascinate idle help
PJNC284
Sr. Member
You should be able to hit the power button on the side to get the screen back on.
0 Likes
Re: Fascinate idle help
robbie8705
Member

Yeah I tried it but the quick buttons on the bottom light up but the actual screen stays dark

0 Likes
Re: Fascinate idle help
CariF
Member

My husband is having a similar problem. They told us to bring it in and if they couldn't figure it out they would give him a new phone - we just purchases Sat.

0 Likes