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Fascinate will not hold a charge
JAKS
Newbie
‎09-08-2012 10:19 AM

My daughters Fascinate will not hold a charge. It will charge, but won't stay charged. when plugged into charger it automatically goes on. I need to keep in touch with her. It is too early for an upgrade. What can I do?

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Re: Fascinate will not hold a charge
vzw_customer_support
Customer Support
‎09-18-2012 11:51 AM

That's something that we need to address immediately JAKS! How long does your battery last from a full charge until it's low battery? Have you enabled any of the battery-saving techniques here?: http://goo.gl/0uJ44  Is there any damage to the phone? Please provide us with some more details and we'd be happy to help you out!

Thanks,

MikeS_VZW
Follow us on Twitter @VZWSupport

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