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Febuary 2019 Samsung 9+ update (G965USQS3CSAG)

This is the buggiest service patch I've ever expereinced on a verizion device.

the biggest issue is with Message+ constantly locking up expecially if the connection is internmittent, at which point it crashes, previous versions had no issue. have to reboot.


what the heck, where are the beta testers... or has verizion resorted to the Microsoft testing model,  letting the users tell them where their bugs are.

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Re: Febuary 2019 Samsung 9+ update (G965USQS3CSAG)
Customer Service Rep

Updates should definitely enhance your phone, azwiefel. I'm sorry you're having trouble with your Messaging since the update. Let's see what we can do here. 


Have you tried using the Samsung Messaging app? If so, does it have the same problem with it freezing and crashing? You mentioned the connection being intermittent. Does this happen when you are connected to WiFi? 


Please elaborate to better assist you.