First it's lost4018 needs update

[Lost4028]

Needs updated to lost4018 not 4028

Second I'm on a plan for$70 per month

No activation was to be charged

What's going on?

Been on hold for rep 21:53

[vzw_customer_support]

We're here to help! You can find more information about the startup costs for your account here: https://www.verizonwireless.com/support/wireless-service-checklist-faqs/ . If this was a part of an offer, I can take a deeper look if you send me a Private Note. AustinL_VZW