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For the last 3 mornings I have had to do a battery pull to re-activate my Note 4. Anyone having these issues?
jgarmon1
Newbie
‎04-24-2015 05:50 AM

For the last 3 mornings I have had to do a battery pull to re-activate my Note 4.   Anyone having these issues?

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vzw_customer_support
Customer Service Rep
‎04-24-2015 10:45 AM
jgarmon1, that is definitely not normal behavior from your Note 4. Here to help out with it. Were there any recent updates prior to this issue starting up?

Does it only happen overnights, or throughout the day? Is it charging when this happens?

NicandroN_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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An Accepted Solution is available for this post. Jump to solution.
vzw_customer_support
Customer Service Rep
‎04-24-2015 10:45 AM
jgarmon1, that is definitely not normal behavior from your Note 4. Here to help out with it. Were there any recent updates prior to this issue starting up?

Does it only happen overnights, or throughout the day? Is it charging when this happens?

NicandroN_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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