I only have 1 attempt left before the factory reset. I don't want that to happen. I have all my passwords saved on the phone. How do I unlock it without losing all data? I'm logged into my Verizon on my laptop, but don't see any viable options. I did not setup a google find my phone and I didn't setup a samsung account either. ๐
CINDYRODK,
We know how important it is to get into your phone without your information being deleted. For clarificaiton, when you activated your phone did you associate it with a Gmail account? If so, you can have them send you a security password to your Email which will help you unlock your device.
YeseniaV_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.
Start a new topic or ask questions in the open forum.
