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Frequently called numbers
shirke
Member

Is there a way to turn off frequently called numbers? or delete them,  There are phone numbers in there that I have called once and it is getting annoying because the list just keeps getting longer and longer. Any help would be appreciated. I hope Google fix this in next update.

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1 Solution

Correct Answers
Re: Frequently called numbers
Not applicable

Hello shirke!

Thank you for walking through the previous steps provided! I understand that it is not the call log you would like to delete, but the frequently dialed numbers. In order do this, you would first want to make sure that your contacts are backed up to Gmail. Once this is done, you will reset the contact storage app's cache and data.

Here is a link for Gmail Sync: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51818

Here is a link with the steps for clearing the app: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51310

You will have the frequently called numbers removed in no time! Let us know if you need anything else!

Katie H

VZW Support

Follow us on Twitter @VZW Support

View solution in original post

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Re: Frequently called numbers
TominqueBo_VZW
Verizon Employee

Hello shirke,

I would like to assist you.  Are you referring to the frequently called list when you tap the phone icon and next the clock icon at the top of the screen?  If so, when you are in the call log list you will see three vertical dots at the bottom right corner (menu) and once you tap that option you will see clear call log and settings.  Once you choose clear call log you will be asked to confirm and this will delete the list.  Please let me know if this was the correct call log list you were referring to and if you were successful with this suggestion.  Thank you. 

TominqueBo

VZW Support

Follow us on Twitter at @VZWSupport

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Re: Frequently called numbers
shirke
Member

I've tried that one like you mention and it erases everything in clock icon numbers but the frequently called numbers that I dial

out is still there.

0 Likes
Re: Frequently called numbers
Not applicable

Hello shirke!

Thank you for walking through the previous steps provided! I understand that it is not the call log you would like to delete, but the frequently dialed numbers. In order do this, you would first want to make sure that your contacts are backed up to Gmail. Once this is done, you will reset the contact storage app's cache and data.

Here is a link for Gmail Sync: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51818

Here is a link with the steps for clearing the app: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51310

You will have the frequently called numbers removed in no time! Let us know if you need anything else!

Katie H

VZW Support

Follow us on Twitter @VZW Support

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