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I've been having problems with my phone crashing 5x+ a day to the point of having to do a soft reset each time, so I finally did a master reset but the phone is completely frozen now. Will anything happen if I take the battery out? Everything is backed up, so I don't care about that but I'm worried about the phone not working at all.
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Pull the batter and hard reset with this method...
- Press and hold the Power button.
If the device is non-responsive, remove then replace the battery. Refer to Battery Inserting / Removing for additional assistance.
- Select Power off.
- Press and hold the Volume Up / Down keys and the Power button simultaneuously. When the Samsung logo appears, release only the Power button.
- From the Recovery screen, press the Volume down key to select wipe data / factory reset.
- Select Home.
- Select Volume Up to continue.
Allow the factory reset process to complete (approximately 1 minute).
- Ensure reboot system now is selected.
- Select Home.
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Pull the batter and hard reset with this method...
- Press and hold the Power button.
If the device is non-responsive, remove then replace the battery. Refer to Battery Inserting / Removing for additional assistance.
- Select Power off.
- Press and hold the Volume Up / Down keys and the Power button simultaneuously. When the Samsung logo appears, release only the Power button.
- From the Recovery screen, press the Volume down key to select wipe data / factory reset.
- Select Home.
- Select Volume Up to continue.
Allow the factory reset process to complete (approximately 1 minute).
- Ensure reboot system now is selected.
- Select Home.