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Frustrated
cpnthrfan
Member

I got my Fascinate today and plugged it in to charge but as soon as I unplugged it and moved it to the car it went dead now wont come on...the screen is blank so I cant tell if its chargine or what. This is my only form of communication any support would be appreciated

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Re: Frustrated
Herbb623
Novice

sorry...having trouble with IE 9 maintaining 'compatibility ' mode/view

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Re: Frustrated
Herbb623
Novice

Simple thing to try first.

 

Remove battery.. Press volume down button for about 10 seconds...

    Wait couple minutes...Then put battery back in...Turn on.

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Re: Frustrated
vanessas_vzw
Verizon Employee

Good afternoon.

 

I apologize in advance, as this may seem silly, but did you put the battery in the Fascinate before charging it?  The battery comes separate in the package.  If it does have the battery, did it start up at all?  If the phone/ screen is facing you, there is a [power] button/ icon on the upper right hand side of the phone that you can hold down for about 10 seconds, and the device will power on if it is charged.  If you still need assistance, please send me a Private Message and I will be happy to assist you. 

 

Thank you,

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