Galaxy 6 hangs up while connecting a call
Zaffer
Enthusiast - Level 2

Hi,

This morning my Galaxy 6 would not dial out or receive call.  If I tried to dial out, the phone would connect for a split second, then disconnect.  The same thing with receiving calls.  I had two calls go to voice mail while I was sitting right there, waiting for the phone to ring.  There were 3 bars while all this was going on and I generally do not have connectivity problems. 

I powered the phone off and then back on and then it worked fine for both sending and receiving calls.  Anybody know what caused this?  Is it going to happen again?  Thanks.

Zaffer

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Acrillix
Specialist - Level 2

Your phone gets tired, just like me and you. Generally, restarting your phone every week will prevent 90% of issues. I see you have a Samsung, I would suggest installing the Samsung+ application. This will remind you when it's time to restart your phone.

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Acrillix
Specialist - Level 2

Your phone gets tired, just like me and you. Generally, restarting your phone every week will prevent 90% of issues. I see you have a Samsung, I would suggest installing the Samsung+ application. This will remind you when it's time to restart your phone.

Zaffer
Enthusiast - Level 2

Thanks Acrillix,  I'll restart it once a week.

Zaffer

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