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Ever since the update for my Galaxy Note Edge, it randomly locks up then restarts it's self. Once it comes back up it prompts me to put in my password instead of my finger print. I was hoping I was not the only one experiencing this issue. Hopefully there is a follow up update that will resolve some of these issues.
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Security is always at the forefront of our business model TayheeInc1.The developers of the operating system has made the pass code an initial requirement to unlock the device before the fingerprint can be used to unlock the device upon boot up. This is a protocol that can not be disabled unless the fingerprint and pass code function is disabled entirely. How long does the device sit idle before it locks up? Can we assume that you have your personal information bcked up on either your Gmail account or your Verizon Cloud account?
ArnettH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Edvert we want you to be able to depend on your phone. Let's make that happen. If you can please share details as to exactly is what is going on with your device, we would appreciate it.
RosanneM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I see that there's been another update. I'm turning my Note Edge back on to see if it stops freezing and locking up. I hope it works! Fingers crossed ...
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