Galaxy S10e Phone only works on wifi
MATH9677
Newbie

Recently, I am unable to use my phone using mobile data, it only works on wifi. It tells me to turn on airplane mode, then turn it off again, which does not work  It's EXTREMELY frustrating! Please help?!

#galaxy S10e

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Re: Galaxy S10e Phone only works on wifi
vzw_customer_support
Customer Service Rep

We are happy to look into this with you. What is the ZIP Code that you are in for these matters? Does this happen with other Verizon devices around you?

 

*Robert

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