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Galaxy S4
littlebitmm
Newbie

It will not keep charge at all!

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Re: Galaxy S4
HdoubleODeezy
Enthusiast

I've been complaining about this VERY problem since December..
Still no VZW fix update for it.Getting VERY frustrated.

Can't go anywhere with my phone like this.

Re: Galaxy S4
vzw_customer_support
Customer Support

littlebitmm, Let's get your phone charging! Are you using the original charger that came with your Galaxy S4? Any new updates to apps or software on the phone when you noticed this happening? Try charging the phone while running it in Safe Mode: http://vz.to/1IuQsjR.  Any change?

TanishaS1_VZW
Follow us on Twitter@VZWSupport

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Re: Galaxy S4
joonhyuk
Contributor

Have you looked at the mini-USB port? Chances are if it's bent at all it may not get connected properly to ensure it is charging. In that case you might have to resort to using wireless charging cases to ensure you have a full battery. However, if you are still under warranty you might be able to contact either Verizon or Samsung to see if you can get it repaired at no cost.

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