Galaxy S7 stuck on initialization screen.
Cbj9739
Newbie

My S7 was left outside in below freezing temps for an hour. Now it is at the initialization screen and cannot reboot or get back to main screen.

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vzw_customer_support
Customer Service Rep

We appreciate the insights. Please tell us a little more. Is the device showing charging indicator on? Does your device have physical or water damage?

 

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