Galaxy S9 Speakerphone doesn't work

When using speakerphone, other people can't hear me. When I switch speakerphone off they can.

I have restarted the phone, reseated the SIM card, toggled advanced calling on and off. Phone is almost two weeks old.

Anybody have any ideas. 

Re: Galaxy S9 Speakerphone doesn't work
Customer Service Rep


Oh, my! Having a brand new S9 with a non-working speakerphone is not ideal. I trust we can find a solution to your device concern and get your phone up and running. When did this issue begin? Does it happen with a particular number or everyone you speak with through the speakerphone? You may also visit our support link for additional assistance

I look forward to hearing back from you soon.


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