Galaxy s10 shipping thread
ajs61295
Enthusiast - Level 3

I pre-ordered a galaxy s10+ in prism blue  128gb yesterday has anyone devices shipped yet and will they be in by the 8th actually or will it take longer to be delivered

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43 Replies
Kev48us
Contributor - Level 1

just not a update ordered s10 + a fedex lable was created come from PA to arive o 3/8/19 via over night when i did the 2 day free shipping also its going to so cal

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pruqui
Enthusiast - Level 3

which version?

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ajs61295
Enthusiast - Level 3

S10e came in today and my s10+ come sin tomorrow

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ajs61295
Enthusiast - Level 3

I got the blue s10+

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pruqui
Enthusiast - Level 3

Ugh I am waiting for the ceramic black 1 TB nothing yet for me 

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LAKRIL59
Enthusiast - Level 1

Same here. I ordered the Ceramic White 1TB & it still says it's pending.  Hopefully soon...

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Disnie
Contributor - Level 1

I pre-ordered on the 27th and was told I would have on the 8th.  It still hasn't shipped.  I went to Verizon chat and they told me that it wouldn't ship until the 8th and I would get next week.  Heck, I could go in the store and get it by then so what is the purpose of pre-ordering??  

TRISHYPOO14
Enthusiast - Level 1

Agree .They said we would get by 8th .Now find out it should ship on 8th .

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pruqui
Enthusiast - Level 3

I just got off of chat and was told I would have it by the 8th

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ajs61295
Enthusiast - Level 3

I'll be so mad if I don't have it by the 8th lol. I talked on the phone with someone tland they told me that my order was fine and I was guaranteed to received both phones by the 8th

ajs61295
Enthusiast - Level 3

@Hiei3eye that's exactly what happened with me but the one guy told me I'm guaranteed to get it by Friday but I got a feeling the plus isn't coming in friday

Ryanml1
Enthusiast - Level 1

My order for an S10+ in Prism Blue has shipped today and will arrive on Thursday. 

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ajs61295
Enthusiast - Level 3

And did you have to open a new line?

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Kev48us
Contributor - Level 1

my hasent shipped yet placed order on 3/3/19 i did a upgrade for the s10 + in blue hoping it will ship later today

also estimated dat is still 3/8/19

 

ajs61295
Enthusiast - Level 3

When did you order?

 

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Disnie
Contributor - Level 1

I am curious as well.  Ordered S10+ Prism White.  I was hoping it would ship early and I have it on Friday or before.  

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vzw_customer_support
Customer Service Rep

You ordered a fabulous phone Disnie, and I know I would be in a hurry to receive it as well. I would be wondering the same thing, and I apologize for any miscommunication. We are showing a ship date of March 12th for the Samsung Galaxy S10+ in Prism White. You will also be notified via email when there are shipping details to share. We are here for any other questions or concerns.

 

RosanneM_VZW

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If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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ccp0415
Enthusiast - Level 1

I was told my prism white s10+ won't ship until the 20th.  I am so upset, received the prism black on the 8th as promised.  I think I should be offered free next day shipping for this.

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alejandragnn
Enthusiast - Level 1

I ordered the S10 and added a new line for the S10+, and was promised delivery of both by the 8th. S10 was shipped but "customer service" lost the order for the S10+. They do not have an idea when I will get the S10+. Blamed Samsung. I'm very annoyed...

vzw_customer_support
Customer Service Rep

Hello. We understand that not being able to locate your original order for your 2 new devices was an extremely inconvenient situation especially because you were informed you were receiving your S10 and S10+ on March 8th, 2019. We can see that we were able to help you cancel this order and place a new one for in-store pickup over the phone. We want to make sure that we provide you with the best possible assistance, so we can make sure that you continue being happy with our service and with your devices while enjoying the BOGO promotion. Please tell us, do you have any questions about your devices? Is your service working properly? Please keep in mind that you can find troubleshooting steps specific for your devices through My Verizon if necessary. The following link will allow you to log in. https://www.verizonwireless.com/my-verizon/
GeovannJ_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Hiei3eye
Enthusiast - Level 1

I still don't have any notification mine has shipped. How do people who ordered a few days ago have theirs and I got nothing when I pre-ordered on day one? 

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